Casumo

Casumo Sport

A new and tech-savvy bookmaker
REVIEW CASUMO

Сasumo Overview from Our Team

Casumo is a new bookmaker with big ambitions. The company focuses on technological aspects of the software and has done a great job on the design. In terms of betting, the website deserves an "above average" rating. There are more than 30 sports, but the odds are low. Casumo is one of the betting sites that have a lucrative welcome bonus and several promotions for active customers. Special attention is given to the casino and the games section. In this Casumo review we will provide the information about the sports betting section features, including free bets.

18+. Only adults are allowed to bet on sports in the Republic of Ireland. Stick to the principles of responsible betting. Only place your bets at licensed bookmakers. You can always check the availability of a license from Revenue Commissioners on our website.

Casumo Sportsbook — Basic Information

Website

casumo.com/ie/

License name

CASUMO SERVICES LIMITED

Mobile apps

Android, iOS / iPadOS

Licensed in the Republic of Ireland

From 2021 (license number 1015523)

Ways to contact customer support

email, chat

Additional sections

casino, live casino

Deposit methods

VISA, MasterCard, PayPal, Skrill, NETELLER, ecoPayz, paysafecard

Withdrawal methods

Bank transfer, paysafecard, ecoPayz, NETELLER, Skrill

Minimum deposit

€10

Minimum withdrawal 

€10

Number of sports

30+

Customer Support opening hours

24/7

Casumo Pros & Cons

Pros:
  • Welcome offer with simple conditions
  • Many sports to bet on
  • Promotions for active customers —  Accumulator Profit Boost, Best Odds Guaranteed
  • CashOut, Bet Builder, Pre-Packs
  • Fast and undemanding apps for Android, iOS / iPadOS
  • Competent 24/7 customer support
Cons:
  • Low odds
  • No live streaming
  • No support hotline 
  • Difficult to navigate and minor bugs in the interface

Сasumo User Ratings

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Markets

7/10

Large selection of sporting disciplines, wide range of markets, but low odds

Apps

10/10

Fast and undemanding apps for Android,iOS / iPadOS

Live streaming

1/10

No live streaming, but you can find a schedule of live events

Payment methods

6/10

You can top up your account with VISA, MasterCard, PayPal, Skrill, NETELLER, ecoPayz or paysafecard

Bonuses

6/10

Welcome offer Bet €10 and get €20 free bet, other free bets and promotions for active customers

Registering and customer support

5,5/10

Registration on several consecutive screens, information is indicated one by one. Customer support responds quickly and is available 24 hours a day

Legal information

9,5/10

Information about the current license is in the footer of the website, but without an active link to revenue.ie

Easy navigation

7/10

Stylish interface, but sometimes the structure is awkward and bugs can occur

Сasumo Website, Mobile Version & App Screenshots

Сasumo Free Bets & Promotions

Casumo is one of the betting sites that don't pay much attention to the bonus policy. There is a welcome offer for sports betting and a few other promotions including free bets for active customers. 

Bet €10 and get €20 free bet: how to get a sportsbook bonus from Casumo

The bonus is provided to new Casumo customers for placing a qualifying real money bet. Place a bet of at least €10 and you will receive a €20 free bet. A qualifying bet must fulfill only two conditions:

  • Min odds greater than 3/5 or 1.60.
  • The bet is placed within the first 10 days of registering the account.

The type of sport, market or betting format (Prematch or Live) does not matter. It also doesn’t matter whether your first bet in Casumo sportsbook won or lost. A €20 free bet will appear in the "Valuables" section as soon as the qualifying bet has been settled.

Casumo allows you to use the welcome free bet on any sporting event. To activate your free bet, please tick the appropriate box in the bet slip. In case of win, the amount of net winnings will be credited to the main account. In case of loss, the bettor doesn't owe the bookmaker anything — he/she only misses out on the winnings.

CashOut is prohibited for free bets.

Up to 10% Profit Boost in your Pre-game accumulators

Casumo increases the winnings of accumulator bets. It all depends on the number of events in the bet slip:

  • 5% Profit Boost for betting on three events.
  • 7.5% Profit Boost for betting on four events.
  • 10% Profit Boost for betting on five or more events.

Min odds applied and the min odds for accumulator is 1.30. The maximum bet amount for the promotion must not exceed €2000 and the maximum bonus payout is €500.

Get a 10% Profit Boost for your Live combined bets

This promotion is similar to the previous one. The only difference is that it applies to in play betting, and also has a static percentage of potential winnings.

The conditions are as follows: place an accumulator bet on two or more live sporting events. In case of win, the payout will increase by 10%. The min odds are 1.10. The maximum bet amount is €2000, and the maximum Profit Boost cannot exceed €500.

Best Odds Guaranteed for horse racing.

The odds can change, especially on race day. And the odds don't always change in the bettor's favor.

Casumo offers BOG for all horse racing bets. This means that if the odds change, the bet will be settled on higher odds. For example, if you bet on winning at odds of 5.50 and before the race the odds increase to 8.00, the bet will be settled exactly at odds of 8.00.

Сasumo Odds

Casumo's odds level doesn't reach the level of bet365 and 32Red, which are characterized by excellent quality.

But Casumo even outperforms them in some aspects. Curiously though, these figures are important for Irish bettors. For example, Casumo's average margin for Irish Premier Division matches is 9.03%. The established market leader bet365 has a higher figure, though not by much — 9.20%.

What to Know About Сasumo

Casumo is first and foremost a gambling company and only then a betting company. Unlike many other betting sites, the website and the apps of Casumo are designed for casinos and games. These are Casumo's main focus.

Sports betting is secondary, but this section is surprisingly well developed if you compare Casumo with other betting sites with a similar positioning.

Let's take a look at the main features of the betting section in Casumo - markets, live streaming, free bets, and other features of the 'sports' section.

Casumo History

Casumo was founded in 2012 in Malta. In 2015, the company received a license from the Malta Gaming Authority. In the following years, the list of licenses was expanded with local ones from the UK, Sweden and Denmark.

In the Republic of Ireland, Casumo operates under Remote Bookmaker's License number 1015523. The Irish version of the website appeared in 2021.

In 2018, Casumo signed a partnership agreement with Kambi Group PLC. The deal between the parties is focused on promoting the gamification of Casumo's sports betting products. In 2022, the brand launched a strategic partnership with SYNOT Games, a gaming content provider.

Casumo also has sponsorship agreements in sports. The bookmaker sponsors English club Reading F.C.

Key Features of Сasumo Betting

Casumo offers bets on more than 30 sports, as well as political and show business events. For sports with a large number of competitions, such as football, the bookmaker usually lets you bet on two or three top divisions, in some cases more. All sports and competitions are not listed in the lineup all year round, but appear depending on the season. For example you can find the Olympic games markets when the competition is ongoing. Casumo has long-term bets — they are published well before the start of the season. So you can find different sports in case you're not a fan of popular ones.

There are three types of bets — single, accumulator and system bets. There is a cash out option, but it does not apply to all markets. After selecting a market in the bet slip and before the bet is placed, it will be indicated whether the bet can be sold or not.

In the settings, it is possible to change the format of the odds display. You can switch between decimal, fractional and American odds. In the match market, instead of betting on a direct result in all matches, you can choose to display other options.

Сasumo Sports Destinations and Markets

Casumo offers Irish punters bets on more than 30 sports disciplines. These include football, horse racing, cricket, cyber sports, rugby and even non-sports betting.

The football market is perfectly detailed. Horse racing betting, on the other hand, doesn’t have a wide range of markets. There are no complaints to Casumo in terms of horse racing information, though. The company has integrated information from Timeform directly into the horse racing pages. But the pre-match statistics for football events is very modest — the form of three matches and h2h.

In the bookmaker's range of markets there are Asian o/u and handicaps, pre-packs, bets on individual player performances and markets with rudimentary statistics (mainly corners only). All of these features can be found in bets on football and other popular sports.

There is also the Bet Builder in some events. It is possible to place a Combination Bet with several selections on the same sporting event.

⚽Football

Over 50 countries, not including international club tournaments, national team competitions and special bets

🏇Horse Racing

Modest selection of events, mainly the UK & the Republic of Ireland.

🎾Tennis

ATP, WTA, ITF and UTR tournaments

🥊Combat 

MMA, Boxing, WWE/Pro Wrestling

🏎️Motor

Formula 1, NASCAR, Supercars

🏀NBA & 🏒NHL 

Wide range of markets, some of them with statistics

🎮eSports 

CS:GO, Call Of Duty, Dota 2, LoL, Overwatch, Rainbow Six, Valorant

🎱Cue sports

Snooker and Pool

Сasumo Live-betting

The live betting functionality in Casumo is very limited. You can use the Bet Builder and the CashOut option. The in play betting markets have indicators of changing odds, but there is no chart of odds movement. For your convenience, events can be added to favorites.


The bookmaker also offers to change the market, which is displayed for all the live events on the page. There are many options: winner of the match (by default), o/u goals, both teams to score, double chance, first half result, 3-Way Handicap and others.


But there are some flaws in Casumo as well. For some unknown reason, the "All" button doesn't work, so you can't see a list of all live events in all sports. The matches of particular sports disciplines are displayed, you have to switch them in the horizontal menu.

Streaming on Сasumo

There is no live streaming in Casumo for all sports disciplines. Even for eSports, there is no external live streaming.

To keep track of what is happening in matches, Casumo has scores and times, a chronology of major events, a brief statistical summary, and a graphical display of what is happening in real time.

There is also no Multi-Live option to track the results of multiple matches at the same time.

How to Sign Up For Сasumo

Registering with Casumo is a typical process for Irish bookmakers. You need to complete it of you want to claim free bets, make your first deposit, and place bets. You have to provide your personal details: full name, gender, date of birth, residential address, mobile phone number and email address.

To sign up with Casumo for sports betting, follow the instructions:

  • Open the official Casumo website in your browser.
  • Open the "Sports" tab after registering so you can get the welcome bonus for sports betting and not for casinos.

  • Click on the "Sign up" button.
  • Go through the registration steps:
  • Click "Start with email" and enter your email address;
  • Click on "Set logins", enter your password, mobile number and username, then confirm your email address is correct, or change it;

  • Click "Confirm your details", enter your full name, select your gender, enter your physical address and select it from the list, specify your city and house number, enter your date of birth, agree or decline to receive promotional mailings and accept the terms and conditions of the company.

After registering you will automatically be logged into your Casumo account, you will be able to make you first deposit and your first bet on different sports.

How to Bet at Сasumo

You can bet at Casumo after registering and making a deposit. To do so:

  • Open the Casumo website in your browser or mobile app.
  • Login to your account. Click on the "Log in" button and complete the authorisation form.
  • Go to the sports betting section:

    • in the desktop version of the website: select "Sports" from the menu on the left;
    • in the mobile version of the website: click on the menu button in the top left corner and select "Sports";

    • in the mobile app: open the "Sports" tab at the bottom of the screen.
  • Select the sport, the competition and the particular event among the provided betting options. with good odds.
  • Familiarize yourself with the betting markets offered.
  • Tap on the odds of the market you wish to bet on.
  • Choose one of the two following betting options:
  • place a single bet: enter the betting amount in the bet slip where the selection is added, check the maximum limit, and click "Place bet";
  • place an accumulator or system bet: add the market from this or other matches, select the type of bet in the slip, enter the bet amount and click "Place bet".

Filling in a Casumo bet slip

Filling in a Casumo bet slip

How to Edit a Bet at Сasumo

You can’t edit bet slips. Casumo is one of the betting sites insisting that bettors should carefully check the contents of the bet slip before placing a bet. Once the information has been sent to the server, you will no longer be able to edit, delete or add events.

How to Close a Bet at Сasumo 

It is not possible to cancel a bet. The only thing you can do in case of an incorrect bet is try to sell the bet (make a CashOut). The money loss will be minimal.

Payment Methods at Сasumo

Deposit and withdrawal payment methods of Casumo depend on the customer's country. Withdrawal methods are visible if there is a minimum of €10 in your account, and you can only withdraw money using the last method you deposited with.

Deposit methods for Casumo in the Republic of Ireland: 

  • VISA or Mastercard;
  • PayPal;
  • Apple Pay;
  • NETELLER;
  • Skrill;
  • paysafecard;
  • ecoPayz.

Withdrawal methods from Casumo Sports in the Republic of Ireland:

  • bank transfer;
  • paysafecard;
  • ecoPayz;
  • NETELLER;
  • Skrill.

Deposit methods

Amount

Fee

Timing

VISA or Mastercard

from €10 to €10000

0%

instantly

PayPal

from €10 to €10000

0%

instantly

Apple Pay

from €10 to €10000

0%

instantly

NETELLER

from €10 to €10000

0%

instantly

Skrill

from €10 to €10000

0%

instantly

paysafecard

from €10 to €10000

0%

instantly

ecoPayz

from €10 to €10000

0%

instantly

Withdrawals Method

Amount

Fee

Timing

bank transfer

from €10

0%

instantly

paysafecard

from €10

0%

instantly

ecoPayz

from €10

0%

instantly

NETELLER

from €10

0%

instantly

Skrill

from €10

0%

instantly

The withdrawal time is specified after approval by the bookmaker. It may take up to 72 hours.

How to Make a Deposit to Сasumo

We'll tell you how to fund your Casumo account in all three available platforms: the desktop or mobile versions of the website, and the mobile app.

Desktop version of the website

  • Open Casumo's website in your browser on the computer.
  • Log into your account. Click on the "Log in" button in the top right corner and fill out the authorisation form.
  • Go to the deposit page in any of three ways:

    • click on the "Deposit" button;
    • click on "Deposit Now";

    • select the payment method with the coin image and account balance in the menu on the left among many payment methods.
  • Select the deposit method.
  • Enter details and specify the deposit amount.
  • Follow the instructions for the selected payment method. Play responsibly.

Mobile version of the site

  • Open Casumo's website in your browser on the mobile device.
  • Log in if required.
  • Go to the deposit page in any of three ways:

    • click on the "Deposit" button;
    • click on "Deposit Now" button;

    • click on the menu button in the top left corner and select the option with the coin image and account balance.
  • Select the deposit method.
  • Enter your details and specify the deposit amount.
  • Follow the instructions for the selected payment method.

Mobile app

  • Open Casumo app on Android, iOS or iPadOS.
  • Log in to your personal account.
  • Open the deposit page in any of three ways:

    • click on the "Deposit" button;
    • click on "Deposit Now" button;

    • open the "Wallet" tab at the bottom of the screen.
  • Select the payment method.
  • Enter your details and specify the deposit amount.
  • Follow the instructions below.
The process of depositing with Casumo Sports via the mobile app

The process of depositing with Casumo Sports via the mobile app

How to Withdraw money from Сasumo

Let's look at the withdrawal process for the different Casumo platforms.

Desktop version of the website

  • Go to the Casumo website in your PC browser.
  • Log in to your account. Use the "Log in" button to log in.
  • Go to the payments section in any of the three ways:

    • click on the "Deposit" button;
    • click on "Deposit Now";

    • click on the menu button in the top left corner and select the option with the coin image and account balance.
  • Open the "Withdraw" tab at the top of the page.
  • Select the withdrawal method.
  • Enter the details (if required) and specify the payout amount.
  • Follow the further instructions, if they are given.

Mobile version of the site

  • Open the betting site in the browser on your mobile device.
  • Log in.
  • Go to the payments section in any of the three ways:

    • click on the "Deposit" button;
    • click on "Deposit Now" button;

    • click on the menu button in the top left corner and select the option with the coin image and account balance.
  • Open the "Withdraw" tab at the top of the page.
  • Select the withdrawal method.
  • Enter the details and the payout amount.
  • Follow the further instructions, if they are given.

Mobile app

  • Open Casumo app on Android, iOS or iPadOS.
  • Log in to your personal account.
  • Go to the payments section in any of the three ways:

    • click on the "Deposit" button;
    • click on "Deposit Now" button;

    • open the "Wallet" tab at the bottom of the screen.
  • Click on the tab "Withdraw" at the top of the screen.
  • Select the withdrawal method.
  • Enter the payment details and the payout amount.
  • Follow the further instructions, if they are given.

Casumo App

Casumo has developed a mobile app for two popular platforms - Android and iOS (iPadOS).

Header

Android

iOS / iPadOS

Developer

Casumo Services Limited

Casumo Services Ltd

In-store availability

Google Play

App Store

Method of distribution

Free

Free

App size

≈40 MB

80.2 MB

OS version

Android 7.0 or later

iOS 11.0 or later

The structure of the Casumo Sports app is typical for bookmakers. But this is an advantage rather than a disadvantage, as most bettors are used to this arrangement of elements.

Casumo Sports app menu

Casumo Sports app menu

The main sections are in the bottom horizontal menu. Here you will find the "Casino", "Sports", "Profile", "Wallet" and "More" buttons. The "More" button opens the secondary sections of the menu — they are displayed in vertical order and are available for review in the screenshot.

Let's take a closer look at the sports betting section. There are four buttons at the top of the page: "Home", "Promotions", "Search" and "My Bets". Below you will find the current balance and underneath — Live events. Live events can be sorted by sport. Unfortunately, the bookmaker does not display all events of all sports disciplines together.

Under Live Betting there is a block with current offers. Below are the top pre-match events. In general, the line navigation is awkward and poorly designed. Finding the right event will take a long time because of the complex structure. Therefore we advise you to use the search and enter the names of tournaments or events using keywords. This will save you time.

“Sports” homepage at Casumo Sports mobile app

“Sports” homepage at Casumo Sports mobile app

The Casino section is the biggest and most complex in terms of structure. There are slot machines, jackpots, live casinos and table games. In addition, this page has many selections - popular games, by genre and others. So the interface is very complex in terms of navigation and speed of finding the right title.

“Casino” homepage at Casumo Sports mobile app

“Casino” homepage at Casumo Sports mobile app

The "Profile" section contains a progress bar for the loyalty programme. It allows you to keep track of how many points/percentages are left before you move up a level. Current bonus offers are also displayed there.

“Profile” section in the Casumo Sports app

“Profile” section in the Casumo Sports app

"Wallet" is the section for making financial transactions. Here you can make deposits, withdrawals and view the history of transactions.

“Wallet” section in the Casumo Sports app

“Wallet” section in the Casumo Sports app

Casumo Security

The safety of Casumo betting company is not in doubt for at least one reason — it is a legal bookmaker in the Republic of Ireland. The relevant information is freely available on the regulator's website revenue.ie. Casumo's license details can be found under "Register of licensed remote bookmaking operations".

The company holds an Irish license issued in the name of CASUMO SERVICES LIMITED. The license number is 1015523 and the type is Remote Bookmaker's Licence. In other words, Casumo is 100% legal in the Republic of Ireland.

The betting company has taken care of other security standards. Firstly, the mobile and desktop sites use a secure SSL connection. In simple terms, the information displayed is encrypted: it is only available to the person for whom it is intended.

Secondly, all deposit and withdrawal methods are compliant with PCI Security Standards. This means that payment details are stored securely and do not reach third parties.

Customer Service at Сasumo

Casumo's customer support maintains two channels of communication - via email at [email protected] and via online chat on the website or in the app. Customer support is available 24 hours a day. In the online chat it takes an average of 2-3 minutes to respond.

During our interactions with the customer support we have noticed an interesting feature. At night and in the morning when opening a chat, a message like "We'll be back online In X hour(s)" appears, where X is the number of hours to 8 A.M. (GMT +1). The customer is asked to enter an email and write a message. This is confusing, as it gives the impression that the reply will come by email. In fact, it doesn't: the chat is available 24/7, so you will get the answer within the standard timeframe.

Error in the interface: customer support works 24/7, but the system indicates that operators will be back in a few hours

Error in the interface: customer support works 24/7, but the system indicates that operators will be back in a few hours

Casumo does not have a hotline. There is also no feedback form. The company has official pages on Facebook and Twitter but they are only for information. It is not possible to ask for help there, as the accounts are run by the marketing department, not by the customer support team.

Tips and Tricks for Casumo Sports Betting

The first tip for Casumo clients is not to ignore the welcome bonus when you sign up with the bookmaker. All you have to do in the first 10 days is place a bet of €10 or more to receive a €20 free bet. The free bet can be placed on any sporting event. No wagering requirements apply and there are no strict rules for qualifying bets or payment methods you use to make a deposit.

Second tip — make sure you read the Terms & Conditions carefully, especially the contents of the "Sports'' section. There you will find information about the rules for settling bets on all sports.

The third tip is to read the Play Okay section and its settings. Betting on sports should be fun and a way of having a good time. To keep the game under control, set a limit on losses, deposits and the time you can spend in Casumo.

Play Okay Setting at Casumo

Play Okay Setting at Casumo

Сasumo Frequently Asked Questions

Is Casumo legal?

Yes, Casumo Sports has an Irish license from Revenue Commissioners (license number 1015523). This betting site is 100% legal for Irish bettors.

How long does it take to withdraw funds from Casumo?

There is a term 'withdrawal approval' in Casumo's rules. This is an approval for a withdrawal request. It takes up to 72 hours to review the request. From then on, the bookmaker can withdraw funds instantly (e-wallets) or within 5 banking days (for bank transfers).

How does Casumo bonus work?

Casumo offers a "Bet €10 and get €20 free bet" bonus. It is awarded for the first bet of €10 or more on sporting event(s) at minimum odds of 3/5 (fractional) or 1.6 (decimal). Regardless of the result of the bet, you will receive a fixed €20 free bet. You should make a minimum deposit to be able wo place a bet. Follow the Casumo's promotion to catch other free bets. Please, bet responsibly.

How to use the free bet at Casumo sportsbook?

The company offers betting free bets for new customers. Casumo's free bet can be placed on any sporting event. It must be wagered in full. In case of win, the winnings, amount of the free bet excluded, will be credited to the main balance. Please see wagering requirements to know if you need to place qualifying bets and terms and conditions including payment methods restrictions.

Casumo
A new and tech-savvy bookmaker

Andrew Heaford

Site Manager