Casumo Overview from Our Team
New bookmaker on the Irish market with big ambitions. The company focuses on technological aspects of the software and has done a great job on the design. In terms of betting, the website deserves an “above average” rating. There are more than 30 sports, but the odds are low. Casumo Ireland is one of the betting sites that have a lucrative welcome bonus and several promotions for active customers. Special attention is given to the casino and the games section. In this Casumo review we will provide information about the sports section features, including Free Bets.
18+. Only adults are allowed to wager on sports in the Republic of Ireland. Stick to the principles of responsible gambling. Only place your stakes at licensed bookmakers. You can always check the availability of a license from Revenue Commissioners on our website.
Casumo Sportsbook Review— Basic Information
Website | casumo.com/ie/ |
License name | Casumo Services Limited |
Mobile apps | Android, iOS / iPadOS |
Licensed in the Republic of Ireland | From 2021 (license number 1015523) |
Number of sports | 30+ |
Additional sections | casino, live casino |
Deposit methods | VISA, MasterCard, PayPal, Skrill, NETELLER, ecoPayz, paysafecard |
Withdrawal methods | Bank transfer, paysafecard, ecoPayz, NETELLER, Skrill |
Minimum deposit | €10 |
Minimum withdrawal | €10 |
Ways to contact customer support | email, chat |
Customer Support opening hours | 24/7 |
Casumo Pros & Cons
- Welcome offer with simple conditions
- Many sports to bet on
- Promotions for active customers — Accumulator Profit Boost, Best Odds Guaranteed
- CashOut, Bet Builder, Pre-Packs
- Fast and undemanding apps for Android, iOS / iPadOS
- Competent 24/7 customer support
- Low odds
- No live streaming
- No support hotline
- Difficult to navigate and minor bugs in the interface
Casumo User Ratings
Features | Evaluations | Comments |
---|---|---|
Markets | 7/10 | Large selection of sporting disciplines, wide range of markets, but low odds |
Apps | 10/10 | Fast and undemanding apps for Android,iOS / iPadOS |
Live streaming | 1/10 | No live streaming, but you can find a schedule of live events |
Payment methods | 6/10 | You can top up your account with VISA, MasterCard, PayPal, Skrill, NETELLER, ecoPayz or paysafecard |
Bonuses | 6/10 | Welcome offer Bet €10 and get €20 free bet, other free bets and promotions for active customers |
Registering and customer support | 5.5/10 | Registration on several consecutive screens, information is indicated one by one. Customer support responds quickly and is available 24 hours a day |
Legal information | 9.5/10 | Information about the current license is in the footer of the website, but without an active link to revenue.ie |
Easy navigation | 7/10 | Stylish interface, but sometimes the structure is awkward and bugs can occur |
Casumo Website, Mobile Version & App Screenshots
Casumo Free Bets & Promotions
It is one of the sites that don’t pay much attention to the bonus policy even when compared to similarly young bookmakers. For example, at LiveScore Bet you can get one of the best welcome boosts for the sportsbook, alongside Live Score Free spins for casino.
Nevertheless, there is a Casumo sports welcome offer and a few other promotions including Free Bets for active customers.
The offer is provided to new customers for placing a qualifying real money stake. Place a wager of at least €10 and you will receive a €20 Free Bet. A qualifying stake must fulfil only two conditions:
- Min odds greater than 3/5 or 1.60.
- The wager is placed within the first 10 days of registering the account.
The type of sport, market or format (Prematch or Live) does not matter. It also doesn’t matter whether your first bet won or lost. A €20 Free Bet will appear in the “Valuables” section as soon as the qualifying stake has been settled.
Casumo allows you to use the welcome offer on any sporting event. To activate your Free Bet, please tick the appropriate box in the bet slip. In case of a win, the amount of net winnings will be credited to the main account. In case of loss, the punter doesn’t owe the bookmaker anything — he/she only misses out on the winnings.
CashOut is prohibited for Free Bets.
Casumo increases the winnings of accumulator bets. It all depends on the number of events in the bet slip:
- 5% Profit Boost for betting on three events.
- 7.5% Profit Boost on four events.
- 10% Profit Boost on five or more events.
Min odds applied and the min odds for accumulator is 1.30. The maximum wager amount for the promotion must not exceed €2000 and the maximum bonus payout is €500.
This promotion is similar to the previous one. The only difference is that it applies to In-Play betting, and also has a static percentage of potential winnings.
The conditions are as follows: place an accumulator bet on two or more live sporting events. In case of win, the payout will increase by 10%. The min odds are 1.10. The maximum wager amount is €2000, and the maximum Profit Boost cannot exceed €500.
The odds can change, especially on race day. And the odds don’t always change in the bettor’s favor.
Casumo offers BOG for all horse racing bets. This means that if the odds change, the market will be settled on higher odds. For example, if you wager on winning at odds of 5.50 and before the race the odds increase to 8.00, the bet will be settled exactly at odds of 8.00.
Casumo Odds
Casumo’s odds level doesn’t reach the level of Bet365 and 32Red, which are characterised by excellent quality. In truth, in terms of margin value, the “odds outsider” is surpassed by only one Irish bookmaker — Kwiff Bet.
But Casumo even outperforms them in some aspects. Curiously though, these figures are important for Irish bettors. For example, Casumo’s average margin for Irish Premier Division matches is 9.03%. The established market leader bet365 has a higher figure, though not by much — 9.20%.
What to Know About Casumo
This is first and foremost a gambling company and only then a betting company. Unlike many other sports competitors, the website and the apps are designed for casinos and games. These are Casumo’s main focus.
Sports is secondary, but this section is surprisingly well-developed if you compare it with other betting sites with a similar positioning.
Let’s take a look at the main features of the betting section – markets, live streaming, Free Bets, and other features of the ‘sports’ section.
History
Casumo was founded in 2012 in Malta. In 2015, the company received a license from the Malta Gaming Authority. In the following years, the list of licenses was expanded with local ones from the UK, Sweden and Denmark.
In the Republic of Ireland, sportsbook operates under Remote Bookmaker’s License number 1015523. The Irish version of the website appeared in 2021.
In 2018, the company signed a partnership agreement with Kambi Group PLC. The deal between the parties is focused on promoting the gamification of the betting products. In 2022, the brand launched a strategic partnership with SYNOT Games, a gaming content provider.
Key Features of Casumo Betting
Casumo offers bets on more than 30 sports, as well as political and show business events. For sports with a large number of competitions, such as football, the bookmaker usually lets you wager on two or three top divisions, in some cases more. All sports and competitions are not listed in the lineup all year round, but appear depending on the season. For example you can find the Olympic games markets when the competition is ongoing. Casumo has long-term bets — they are published well before the start of the season. So you can find different sports in case you’re not a fan of popular ones.
There are three types of wagers — single, accumulator and system bets. There is a Cash Out option, but it does not apply to all markets. After selecting a market in the bet slip and before the wager is placed, it will be indicated whether the choice can be sold or not.
In the settings, it is possible to change the format of the odds display. You can switch between decimal, fractional and American odds. In the match market, instead of betting on a direct result in all matches, you can choose to display other options.
Casumo Sports Destinations and Markets
Irish punters can wager on more than 30 sports disciplines at the sportsbook. These include football, horse racing, cricket, cyber sports, rugby and even non-sports betting.
The football market is perfectly detailed. Horse racing, on the other hand, doesn’t have a wide range of markets. There are no complaints to Casumo Ireland in terms of horse racing information, though. The company has integrated information from Timeform directly into the horse racing pages. But the pre-match statistics for football events is very modest — the form of three matches and h2h.
In the bookmaker’s range of markets there are Asian o/u and handicaps, pre-packs, wagers on individual player performances and markets with rudimentary statistics (mainly corners only). All of these features can be found in football and other popular sports.
There is also the Bet Builder in some events. It is possible to place a Combination Bet with several selections on the same sporting event.
⚽Football | Over 50 countries, not including international club tournaments, national team competitions and special bets |
🎾Tennis | ATP, WTA, ITF and UTR tournaments |
🏀NBA and🏒NHL | Wide range of markets, some of them with statistics |
🏇Horse Racing | Modest selection of events, mainly the UK & the Republic of Ireland. |
🏎️Motor | Formula 1, NASCAR, Supercars |
🥊Combat | MMA, Boxing, WWE/Pro Wrestling |
🎮Esports | CS:GO, Call Of Duty, Dota 2, LoL, Overwatch, Rainbow Six, Valorant |
🎱Cue sports | Snooker and Pool |
Live-betting
The live betting functionality in Casumo is very limited. You can use the Bet Builder and the CashOut option. The In-Play markets have indicators of changing odds, but there is no chart of odds movement. For your convenience, events can be added to favorites.
The bookmaker also offers to change the market, which is displayed for all the live events on the page. There are many options: winner of the match (by default), o/u goals, both teams to score, double chance, first half result, 3-Way Handicap and others.
But there are some flaws in Casumo as well. For some unknown reason, the “All” button doesn’t work, so you can’t see a list of all live events in all sports. The matches of particular disciplines are displayed, you have to switch them in the horizontal menu.
Streaming
There is no live streaming for all sports disciplines. Even for eSports, there is no external live streaming.
To keep track of what is happening in matches, Casumo has scores and times, a chronology of major events, a brief statistical summary, and a graphical display of what is happening in real time.
There is also no Multi-Live option to track the results of multiple matches at the same time.
How to Sign Up For Casumo
Online registering is a typical process for Irish bookmakers. You need to complete it of you want to claim Free Bets, make your first deposit, and place wagers. You have to provide your personal details: full name, gender, date of birth, residential address, mobile phone number and email address.
To sign up for sports betting, follow the instructions:
- Open the official website in your browser.
- Open the “Sports” tab after registering so you can get the Casumo sports welcome offer for betting and not for casinos.
- Click on the “Sign up” button.
- Go through the registration steps:
- Click “Start with email” and enter your email address;
- Click on “Set logins”, enter your password, mobile number and username, then confirm your email address is correct, or change it;
- click “Confirm your details”, enter your full name, select your gender, enter your physical address and select it from the list, specify your city and house number, enter your date of birth, agree or decline to receive promotional mailings and accept the terms and conditions of the company.
After registering you will automatically be logged into your account, you will be able to make you first deposit and your first bet on different sports.
How to Bet at Casumo
You can wager with the bookie after registering and making a deposit. To do so:
- Open the Casumo website in your browser or mobile app.
- Login to your account. Click on the “Log in” button and complete the authorisation form.
- Go to the betting section:
- in the desktop version of the website: select “Sports” from the menu on the left;
- in the mobile version of the website: click on the menu button in the top left corner and select “Sports”;
- in the mobile app: open the “Sports” tab at the bottom of the screen.
- Select the sport, the competition and the particular event among the provided betting options. with good odds.
- Familiarize yourself with the sports markets offered.
- Tap on the odds of the market you wish to try.
- Choose one of the two following options:
- place a single wager: enter the amount in the bet slip where the selection is added, check the maximum limit, and click “Place bet”;
- place an accumulator or system bet: add the market from this or other matches, select the type of wager in the slip, enter the amount and click “Place bet”.
How to Edit a Bet
You can’t edit bet slips. Casumo is one of the betting sites insisting that bettors should carefully check the contents of the bet slip before placing a bet. Once the information has been sent to the server, you will no longer be able to edit, delete or add events.
How to Close a Bet
It is not possible to cancel a bet. The only thing you can do in case of an incorrect bet is try to sell the bet (make a CashOut). The money loss will be minimal.
Bet herePayment Methods at Casumo
Deposit and withdrawal payment methods depend on the customer’s country. Withdrawal methods are visible if there is a minimum of €10 in your account, and you can only withdraw money using the last method you deposited with.
Deposit methods in the Republic of Ireland:
- VISA or Mastercard;
- PayPal;
- Apple Pay;
- NETELLER;
- Skrill;
- paysafecard;
- ecoPayz.
Withdrawal methods in the Republic of Ireland:
- bank transfer;
- paysafecard;
- ecoPayz;
- NETELLER;
- Skrill.
Deposit methods | Amount | Fee | Timing |
---|---|---|---|
VISA or Mastercard | from €10 to €10000 | 0% | instantly |
PayPal | from €10 to €10000 | 0% | instantly |
Apple Pay | from €10 to €10000 | 0% | instantly |
NETELLER | from €10 to €10000 | 0% | instantly |
Skrill | from €10 to €10000 | 0% | instantly |
paysafecard | from €10 to €10000 | 0% | instantly |
ecoPayz | from €10 to €10000 | 0% | instantly |
Withdrawals Method | Amount | Fee | Timing |
---|---|---|---|
bank transfer | from €10 | 0% | instantly |
paysafecard | from €10 | 0% | instantly |
ecoPayz | from €10 | 0% | instantly |
NETELLER | from €10 | 0% | instantly |
Skrill | from €10 | 0% | instantly |
The withdrawal time is specified after approval by the bookmaker. It may take up to 72 hours.
How to Make a Deposit
We’ll tell you how to fund your account on all three available platforms: the desktop or mobile versions of the website, and the mobile app.
Desktop version of the website
- Open Casumo’s website in your browser on the computer.
- Log into your account. Click on the “Log in” button in the top right corner and fill out the authorisation form.
- Go to the deposit page in any of three ways:
- click on the “Deposit” button;
- click on “Deposit Now”;
- select the payment method with the coin image and account balance in the menu on the left among many payment methods .
- Select the deposit method.
- Enter details and specify the deposit amount.
- Follow the instructions for the selected payment method. Play responsibly.
Mobile version of the site
- Open the website in your browser on the mobile device.
- Log in if required.
- Go to the deposit page in any of three ways:
- click on the “Deposit” button;
- click on the “Deposit Now” button;
- click on the menu button in the top left corner and select the option with the coin image and account balance.
- Select the deposit method.
- Enter your details and specify the deposit amount.
- Follow the instructions for the selected payment method.
Mobile app
- Open Casumo app on Android, iOS or iPadOS.
- Log in to your personal account.
- Open the deposit page in any of the three ways:
- click on any “Deposit” button;
- click on any “Deposit Now” button;
- open the “Wallet” tab at the bottom of the screen.
- Select the payment method.
- Enter your details and specify the deposit amount.
- Follow the instructions below.
How to Withdraw Money
Let’s look at the withdrawal process for the different platforms.
Desktop version of the website
- Go to the Casumo website in your PC browser.
- Log in to your account. Use the “Log in” button to log in.
- Go to the payments section in any of the three ways:
- click on the “Deposit” button;
- click on the “Deposit Now” button;
- click on the menu button in the top left corner and select the option with the coin image and account balance.
- Open the “Withdraw” tab at the top of the page.
- Select the withdrawal method.
- Enter the details (if required) and specify the payout amount.
- Follow the further instructions, if they are given.
Mobile version of the site
- Open the betting site in the browser on your mobile device.
- Log in.
- Go to the payments section in any of the three ways:
- click on the “Deposit” button;
- click on the “Deposit Now” button;
- click on the menu button in the top left corner and select the option with the coin image and account balance.
- Open the “Withdraw” tab at the top of the page.
- Select the withdrawal method.
- Enter the details and the payout amount.
- Follow the further instructions, if they are given.
Mobile app
- Open the Casumo app for Android, iOS or iPadOS.
- Use your username and password to log in to your personal account.
- Go to the payments section in any of the three ways:
- click on the “Deposit” button;
- click on the “Deposit Now” button;
- open the “Wallet” tab at the bottom of the screen.
- Click on the tab “Withdraw” at the top of the screen.
- Select the withdrawal method.
- Enter the payment details and the payout amount.
- Follow the further instructions, if they are given.
Casumo App
Casumo has developed a mobile app for two popular platforms – Android and iOS (iPadOS).
Android | iOS / iPadOS | |
Developer | Casumo Services Limited | Casumo Services Ltd |
In-store availability | Google Play | App Store |
Method of distribution | Free | Free |
App size | ≈40 MB | 80.2 MB |
OS version | Android 7.0 or later | iOS 11.0 or later |
The structure of the Casumo Sports app is typical for bookmakers. But this is an advantage rather than a disadvantage, as most bettors are used to this arrangement of elements.
The main sections are in the bottom horizontal menu. Here you will find the “Casino”, “Sports”, “Profile”, “Wallet” and “More” buttons. The “More” button opens the secondary sections of the menu — they are displayed in vertical order and are available for review in the screenshot.
Let’s take a closer look at the betting section. There are four buttons at the top of the page: “Home”, “Promotions”, “Search” and “My Bets”. Below you will find the current balance and underneath — Live events. Live events can be sorted by sport. Unfortunately, the bookmaker does not display all events of all disciplines together.
Under Live Betting there is a block with current offers. Below are the top pre-match events. In general, the line navigation is awkward and poorly designed. Finding the right event will take a long time because of the complex structure. Therefore we advise you to use the search and enter the names of tournaments or events using keywords. This will save you time.
The Casino section is the biggest and most complex in terms of structure. There are slot machines, jackpots, live casinos and table games. In addition, this page has many selections – popular games, by genre and others. So the interface is very complex in terms of navigation and speed of finding the right title.
The “Profile” section contains a progress bar for the loyalty programme. It allows you to keep track of how many points/percentages are left before you move up a level. Current bonus offers are also displayed there.
“Wallet” is the section for making financial transactions. Here you can make deposits, withdrawals and view the history of transactions.
Casumo Security
The safety of the betting company is not in doubt for at least one reason — it is a legal bookmaker in the Republic of Ireland. The relevant information is freely available on the regulator’s website revenue.ie. The license details can be found under “Register of licensed remote bookmaking operations”.
The business holds an Irish license issued in the name of Casumo Services Limited. The license number is 1015523 and the type is Remote Bookmaker’s Licence. In other words, Casumo is 100% legal in the Republic of Ireland.
The betting company has taken care of other security standards. Firstly, the mobile and desktop sites use a secure SSL connection. In simple terms, the information displayed is encrypted: it is only available to the person for whom it is intended.
Secondly, all deposit and withdrawal methods are compliant with PCI Security Standards. This means that payment details are stored securely and do not reach third parties.
Customer Service at Casumo
Customer support maintains two channels of communication – via email at hey@casumo.com and via online chat on the website or in the app. Customer support is available 24 hours a day. In the online chat, it takes an average of 2-3 minutes to respond.
During our interactions with customer support, we have noticed an interesting feature. At night and in the morning when opening a chat, a message like “We’ll be back online In X hour(s)” appears, where X is the number of hours to 8 A.M. (GMT +1). The customer is asked to enter an email and write a message. This is confusing, as it gives the impression that the reply will come by email. In fact, it doesn’t: the chat is available 24/7, so you will get the answer within the standard timeframe.
The bookmaker does not have a hotline. There is also no feedback form. The company has official pages on Facebook and Twitter but they are only for information. It is not possible to ask for help there, as the accounts are run by the marketing department, not by the customer support team.
Tips and Tricks for Casumo Sports Betting
The first tip for Irish clients is not to ignore the welcome bonus when you sign up with the bookmaker. All you have to do in the first 10 days is place a wager of €10 or more to receive a €20. The Casumo Free Bet can be placed on any sporting event. No wagering requirements apply and there are no strict rules for qualifying bets or payment methods you use to make a deposit.
Second tip — make sure you read the Terms & Conditions carefully, especially the contents of the “Sports” section. There you will find information about the rules for settling wagers on all sports.
The third tip is to read the Play Okay section and its settings. Betting should be fun and a way of having a good time. Limit your losses, deposits, and playing time to keep the game under control.
Casumo Frequently Asked Questions
Is Casumo legal?
Yes, the bookmaker has an Irish license from Revenue Commissioners (license number 1015523). This betting site is 100% legal for Irish punters.
How long does it take to withdraw funds from Casumo?
There is a term ‘withdrawal approval’ in the sportsbook’s rules. This is an approval for a withdrawal request. It takes up to 72 hours to review the request. From then on, the bookmaker can withdraw funds instantly (e-wallets) or within 5 banking days (for bank transfers).
How does Casumo no deposit bonus work?
Casumo 10 for 20 offer is awarded for the first bet of €10 or more on sporting event(s) at minimum odds of 3/5 (fractional) or 1.6 (decimal). Regardless of the result of the stake, you will receive a fixed €20 Free Bet. But a deposit is required. You should make a minimum deposit to be able to place a stake. Follow the promotion to catch other Free Bets. Please, play responsibly.
How to use the Free Bet at the sportsbook?
Casumo new customer offer can be placed on any sporting event. It must be wagered in full. In case of win, the winnings, the amount of the Free Bet excluded, will be credited to the main balance. Please see wagering requirements to know if you need to place qualifying bets and terms and conditions including payment methods restrictions.
Does Casumo free bonus no deposit exist?
As of now, the bookie doesn’t offer a no deposit bonus, but they have other rewards within their loyalty program. You earn ‘Valuables’ based on your activity at the site, which include bonus spins, bonus cash, and other boosts.